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• Payments for multi-week courses are normally made in full in advance. However, in certain situations where a participant has asked to reserve a space without booking online, a non-refundable deposit is required to secure the place. Whether you have paid a deposit or the full fee upfront, refunds cannot be given if you are unable to attend or decide to withdraw for any reason, as materials are prepared, time is allocated, and the space cannot usually be filled once the course has begun.
• If I cancel a session for unforeseen reasons, a full refund or alternative date will be offered.

Course fees cover the scheduled sessions and intended learning outcomes only. Where group numbers are smaller, participants may naturally receive more individual tuition and may complete their composition more quickly; however, this does not entitle participants to additional sessions, alternative workshops, or extended tuition beyond the booked course.

• My studio is located on the first floor, accessible only by stairs.
• Customers with mobility needs must contact me before booking to ensure the workshop is suitable.
• No refunds can be given if accessibility needs were not disclosed prior to booking.

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